The City of Johannesburg on Wednesday said it is implementing stricter measures to get money owed to it.
It also gave more details about its revenue plan, but refused to divulge “operational information”.
The new strategy is supposed to outline how the city will extricate itself from the 10-year-long billing crisis.
Johannesburg city manager Trevor Fowler said stricter measures will be implemented to ensure residents pay on time.
“Almost 50 percent of people who have bills with the city don’t pay their accounts within 30 days.”
Fowler said the law does not require him to provide the full revenue plan.
“We would not want to set a precedent that says operational detail must be provided.”
He said the backlog of 200 000 billing queries were dealt with and officials were now handling 15 000 monthly complaints.
(Edited by Zethu Zulu)