The Road Accident Fund, which compensates road users for crash-related injuries and damage, on Wednesday said the growing claims backlog remained a headache.
RAF bosses briefed Parliament's Transport Portfolio Committee on their strategy for 2012/2013.
It had a backlog of nearly half a million claims in 2006.
Acting CEO Mandla Mvelase said while they have managed to reduce the backlog somewhat, the problem persists.
“Most of the RAF claims are settled through court and the backlog is building up because the process is long.”
He added there may be claims they do not know about.
“It is a challenge and we know some people take longer to claim and we know there are a number of claims out there that haven’t been lodged.