Apologetic signs on many FKC doors in the UK and Ireland reading “Sorry, we’re closed” have sent many hungry customers home disappointed and outraged.
The fast-food franchise KFC has been forced to close almost all their British stores due to a shortage of chicken.
A total of 563 KFC outlets will remain closed after problems surfaced over the weekend when KFC changed delivery companies. At one point during the weekend 646out of the 900 stores were closed.
KFC has published a list of the 338 stores that would still open on Monday evening although many would have restricted opening hours and limited menus.
The fried-chicken franchise blamed the chicken shortage on a new contract with a delivering company.
KFC reportedly changed delivery companies from Bidvest Logistics to DHL
“We’ve brought a new delivery partner onboard, but they’ve had a couple of teething problems – getting fresh chicken out to 900 restaurants across the country is pretty complex,” KFC explained on their website adding that they “won’t compromise on quality”.
The US-owned franchise also apologised saying: “We know that this might have inconvenienced some of you over the last few days, and disappointed you when you wanted your fried chicken fix – we’re really sorry about that,” the statement said.
KFC UK & Ireland posted on Twitter assuring customers that the “Colonel is working on it”, lightheartedly referring to the franchise’s founder Colonel Sanders whose image also makes up the logo.
DHL has said delivery delays are due to “operational issues”.
“We are working with KFC and our partners to rectify the situation as a priority and apologise for any inconvenience this may have caused,” a spokeswoman said.